Planner: ERROR amanda user is not allowed to execute the service noop: Difference between revisions

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{{Troubleshooting Category|Error Messages}}{{Troubleshooting Category|Amdump}}
{{Troubleshooting Header}}
{{Troubleshooting Problem}}
=Problem=
 
[[amdump]] fails with planner error and no backups are created; [[amreport]] output or the backup email contains the following in the "FAILURE and STRANGE DUMP SUMMARY" section.
[[amdump]] fails with planner error and no backups are created; [[amreport]] output or the backup email contains the following in the "FAILURE and STRANGE DUMP SUMMARY" section.


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   <client name>    <directory> RESULTS MISSING
   <client name>    <directory> RESULTS MISSING


{{Troubleshooting Explanation}}
=Explanation=
[[amandahosts|.amandahosts]] does not have correct entries to do backup.
[[amandahosts|.amandahosts]] does not have correct entries to do backup.


{{Troubleshooting Solution}}
=Solution=
* Add the following entry to .amandahosts on the client.
* Add the following entry to .amandahosts on the client.
   <server name> <amanda user> amdump
   <server name> <amanda user> amdump

Revision as of 23:19, 22 May 2007

This article is a part of the Troubleshooting collection.

Problem

amdump fails with planner error and no backups are created; amreport output or the backup email contains the following in the "FAILURE and STRANGE DUMP SUMMARY" section.

 planner: ERROR <server name> NAK :  user <amanda user> from <server name> is not allowed to execute 
 the service noop:   Please add "amdump" to the line in /<home directory of amanda user>/.amandahosts
 <client name>    <directory> RESULTS MISSING

Explanation

.amandahosts does not have correct entries to do backup.

Solution

  • Add the following entry to .amandahosts on the client.
 <server name> <amanda user> amdump

Example:

 amandaserver.company.com amandabackup amdump
  • Amanda is very particular about .amandahosts permissions. Ensure that the permisions are 400, like this:
    -r--------   1 amanda         63 Mar 23 08:42 .amandahosts

At 600, mine fails the selfcheck