Planner: ERROR amanda user is not allowed to execute the service noop: Difference between revisions
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(Add a note to solutions that you must use the canonical hostname - other hostnames will not work) |
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=Problem= | =Problem= | ||
{{man|8|amdump}} fails with planner error and no backups are created; {{man|8|amreport}} output or the backup email contains the following in the "FAILURE and STRANGE DUMP SUMMARY" section. | |||
planner: ERROR <server name> NAK : user <amanda user> from <server name> is not allowed to execute | planner: ERROR <server name> NAK : user <amanda user> from <server name> is not allowed to execute | ||
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=Explanation= | =Explanation= | ||
<tt>.amandahosts</tt> does not have correct entries to do backup. | |||
=Solution= | =Solution= | ||
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* Make sure the hostname you use is the canonical hostname, ie the hostname to which the IP address resolves. | * Make sure the hostname you use is the canonical hostname, ie the hostname to which the IP address resolves. | ||
* Amanda is very particular about | * Amanda is very particular about <tt>.amandahosts</tt> permissions. Ensure that the permisions are 400, like this: | ||
-r-------- 1 amanda 63 Mar 23 08:42 .amandahosts | -r-------- 1 amanda 63 Mar 23 08:42 .amandahosts | ||
At 600, mine fails the selfcheck | At 600, mine fails the selfcheck | ||
Latest revision as of 22:52, 30 June 2008
This article is a part of the Troubleshooting collection.
Problem
amdump(8) fails with planner error and no backups are created; amreport(8) output or the backup email contains the following in the "FAILURE and STRANGE DUMP SUMMARY" section.
planner: ERROR <server name> NAK : user <amanda user> from <server name> is not allowed to execute the service noop: Please add "amdump" to the line in /<home directory of amanda user>/.amandahosts <client name> <directory> RESULTS MISSING
Explanation
.amandahosts does not have correct entries to do backup.
Solution
- Add the following entry to .amandahosts on the client.
<server name> <amanda user> amdump
Example:
amandaserver.company.com amandabackup amdump
- Make sure the hostname you use is the canonical hostname, ie the hostname to which the IP address resolves.
- Amanda is very particular about .amandahosts permissions. Ensure that the permisions are 400, like this:
-r-------- 1 amanda 63 Mar 23 08:42 .amandahosts
At 600, mine fails the selfcheck